Machine model and hours
Share the year, model, serial number, engine hours, and last service date if you have them. Photos of error codes or visible damage can help the team prepare.
Field service when the machine can't come to the shop.
Tell us the machine, worksite, and symptoms. Call your local Garton Tractor to discuss coverage, timing, and what to have ready.
Local field-service coverage
Call directly for in-season downtime
Machine details help the team prepare
Worksite and branch
A GPS location or nearby address works. Tell us which Garton store you normally use, and we’ll confirm who can respond.
Urgency and symptoms
Tell us what changed, when it started, and whether the machine still runs. Include details such as loss of power, hydraulic problems, electrical faults, smoke, or error codes.
Hay and harvest priority
For in-season downtime, call the store directly. The service team will confirm current capacity, priority, and expected response timing.
Send a request.
Include the equipment, service, branch, or technology details we need to follow up.